APA (7th ed.) Zitazioa
Bolton, S. C. (2005). Emotion management in the workplace. Palgrave Macmillan.
Chicago Style (17th ed.) Zitazioa
Bolton, Sharon C. Emotion Management in the Workplace. Houndmills, Basingstoke, Hampshire ; New York: Palgrave Macmillan, 2005.
MLA (9th ed.) Zitazioa
Bolton, Sharon C. Emotion Management in the Workplace. Palgrave Macmillan, 2005.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.