Bolton, S. C. (2005). Emotion management in the workplace. Palgrave Macmillan.
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Citação norma Chicago
Bolton, Sharon C. Emotion Management in the Workplace. Houndmills, Basingstoke, Hampshire ; New York: Palgrave Macmillan, 2005.
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Citação norma MLA
Bolton, Sharon C. Emotion Management in the Workplace. Palgrave Macmillan, 2005.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.