Cita APA (7th ed.)
ebrary, Inc, & van Riel, A. C. R. (2005). Service innovation management. Emerald Group Publishing.
Cita Chicago (17th ed.)
ebrary, Inc, i Allard C. R. van Riel. Service Innovation Management. Bradford, England: Emerald Group Publishing, 2005.
Cita MLA (9th ed.)
ebrary, Inc, i Allard C. R. van Riel. Service Innovation Management. Emerald Group Publishing, 2005.
Atenció: Aquestes cites poden no estar 100% correctes.