ebrary, Inc, & La Roche, M. (2005). Cultural perspectives on services marketing. Emerald Group Publishing.
Citação norma Chicagoebrary, Inc, and Michael La Roche. Cultural Perspectives on Services Marketing. Bradford, England: Emerald Group Publishing, 2005.
Citação norma MLAebrary, Inc, and Michael La Roche. Cultural Perspectives on Services Marketing. Emerald Group Publishing, 2005.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.