QUIS 9 symposium service excellence in management /
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Corporate Author: | ebrary, Inc |
---|---|
Other Authors: | Evardsson, Bo, Gustafsson, Anders |
Format: | Electronic eBook |
Language: | English |
Published: |
Bradford, England :
Emerald Group Publishing,
c2005.
|
Series: | Managing service quality an international journal ;
v.15, no. 2 |
Subjects: | |
Online Access: | An electronic book accessible through the World Wide Web; click to view |
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