APA-čujuhus (7. p.)
ebrary, Inc, Evardsson, B., & Gustafsson, A. (2005). QUIS 9 symposium: Service excellence in management. Emerald Group Publishing.
Chicago-čujuhus (17. p.)
ebrary, Inc, Bo Evardsson, juo Anders Gustafsson. QUIS 9 Symposium: Service Excellence in Management. Bradford, England: Emerald Group Publishing, 2005.
MLA-čujuhus (9. p.)
ebrary, Inc, et al. QUIS 9 Symposium: Service Excellence in Management. Emerald Group Publishing, 2005.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.