APA (7th ed.) Citation

ebrary, Inc, & Shah, A. (2005). Public services delivery. World Bank.

Chicago Style (17th ed.) Citation

ebrary, Inc, and Anwar Shah. Public Services Delivery. Washington, D.C.: World Bank, 2005.

MLA (9th ed.) Citation

ebrary, Inc, and Anwar Shah. Public Services Delivery. World Bank, 2005.