Cita APA (7th ed.)
Strouse, K. G. (2004). Customer-centered telecommunications services marketing. Artech House.
Cita Chicago (17th ed.)
Strouse, Karen G. Customer-centered Telecommunications Services Marketing. Boston: Artech House, 2004.
Cita MLA (9th ed.)
Strouse, Karen G. Customer-centered Telecommunications Services Marketing. Artech House, 2004.
Atenció: Aquestes cites poden no estar 100% correctes.