Fantina, R. (2005). Practical software process improvement. Artech House.
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Citação norma Chicago
Fantina, Robert. Practical Software Process Improvement. Boston: Artech House, 2005.
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Citação norma MLA
Fantina, Robert. Practical Software Process Improvement. Artech House, 2005.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.