Gilmore, A. (2003). Services marketing and management. Sage Publications.
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Chicago-čujuhus (17. p.)
Gilmore, Audrey. Services Marketing and Management. London ; Thousand Oaks, Calif.: Sage Publications, 2003.
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MLA-čujuhus (9. p.)
Gilmore, Audrey. Services Marketing and Management. Sage Publications, 2003.
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