Citazione Stile APA (7a Edizione)
Cross, K. F. (2004). Quick hits: 10 key surgical strike actions to improve business process performance. American Management Association.
Citazione stile Chigago Style (17a edizione)
Cross, Kelvin F. Quick Hits: 10 Key Surgical Strike Actions to Improve Business Process Performance. New York: American Management Association, 2004.
Citatione MLA (9a ed.)
Cross, Kelvin F. Quick Hits: 10 Key Surgical Strike Actions to Improve Business Process Performance. American Management Association, 2004.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.