APA način citiranja (7. izdanje)
Cross, K. F. (2004). Quick hits: 10 key surgical strike actions to improve business process performance. American Management Association.
Čikaški stil citiranja (17. izdanje)
Cross, Kelvin F. Quick Hits: 10 Key Surgical Strike Actions to Improve Business Process Performance. New York: American Management Association, 2004.
MLA način citiranja (9. izdanje)
Cross, Kelvin F. Quick Hits: 10 Key Surgical Strike Actions to Improve Business Process Performance. American Management Association, 2004.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.