Boyer, K. K., Frohlich, M. T., & Hult, G. T. M. (2004). Extending the supply chain: How cutting-edge companies bridge the critical last mile into customers' homes. American Management Association.
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Citação norma Chicago
Boyer, Kenneth Karel, Markham T. Frohlich, and G. Tomas M. Hult. Extending the Supply Chain: How Cutting-edge Companies Bridge the Critical Last Mile into Customers' Homes. New York: American Management Association, 2004.
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Citação norma MLA
Boyer, Kenneth Karel, et al. Extending the Supply Chain: How Cutting-edge Companies Bridge the Critical Last Mile into Customers' Homes. American Management Association, 2004.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.