Grote, R. C. (2002). The performance appraisal question and answer book: A survival guide for managers. American Management Association.
Citação do estilo Chicago (17ª ed.)Grote, Richard C. The Performance Appraisal Question and Answer Book: A Survival Guide for Managers. New York: American Management Association, 2002.
Citação MLA (9ª ed.)Grote, Richard C. The Performance Appraisal Question and Answer Book: A Survival Guide for Managers. American Management Association, 2002.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.