Horn, A. (2004). Face it: Recognizing and conquering the hidden fear that drives all conflict at work. American Management Association.
芝加哥风格引文Horn, Art. Face It: Recognizing and Conquering the Hidden Fear That Drives All Conflict at Work. New York: American Management Association, 2004.
MLA引文Horn, Art. Face It: Recognizing and Conquering the Hidden Fear That Drives All Conflict at Work. American Management Association, 2004.
警告：这些引文格式不一定是100％准确.