Horn, A. (2004). Face it: Recognizing and conquering the hidden fear that drives all conflict at work. American Management Association.
Chicago-referens (17:e uppl.)Horn, Art. Face It: Recognizing and Conquering the Hidden Fear That Drives All Conflict at Work. New York: American Management Association, 2004.
MLA-referens (9:e uppl.)Horn, Art. Face It: Recognizing and Conquering the Hidden Fear That Drives All Conflict at Work. American Management Association, 2004.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.