Horn, A. (2004). Face it: Recognizing and conquering the hidden fear that drives all conflict at work. American Management Association.
Cita Chicago Style (17a ed.)Horn, Art. Face It: Recognizing and Conquering the Hidden Fear That Drives All Conflict at Work. New York: American Management Association, 2004.
Cita MLA (9a ed.)Horn, Art. Face It: Recognizing and Conquering the Hidden Fear That Drives All Conflict at Work. American Management Association, 2004.
Precaución: Estas citas no son 100% exactas.