The customer management scorecard managing CRM for profit /
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Main Author: | Woodcock, Neil |
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Corporate Author: | ebrary, Inc |
Other Authors: | Stone, Merlin, 1948-, Foss, Bryan |
Format: | Electronic eBook |
Language: | English |
Published: |
London ; Sterling, VA :
Kogan Page,
2003.
|
Subjects: | |
Online Access: | An electronic book accessible through the World Wide Web; click to view |
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