APA-referens (7:e uppl.)
Shapiro, D. (2004). Conflict and communication: A guide through the labyrinth of conflict management. International Debate Education Association.
Chicago-referens (17:e uppl.)
Shapiro, Daniel. Conflict and Communication: A Guide Through the Labyrinth of Conflict Management. New York: International Debate Education Association, 2004.
MLA-referens (9:e uppl.)
Shapiro, Daniel. Conflict and Communication: A Guide Through the Labyrinth of Conflict Management. International Debate Education Association, 2004.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.