ebrary, Inc, Fjermestab, J., & Romano, N. C. (2004). E-commerce relationship marketing. Emerald Group Publishing.
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Citação norma Chicago
ebrary, Inc, Jerry Fjermestab, and Nicholas C. Romano. E-commerce Relationship Marketing. Bradford, England: Emerald Group Publishing, 2004.
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Citação norma MLA
ebrary, Inc, et al. E-commerce Relationship Marketing. Emerald Group Publishing, 2004.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.