Style de citation APA (7e éd.)

ebrary, Inc, Hunt, R. A., & Killen, C. P. (2004). Best practice quality function deployment (QFD): Cases. Emerald Group Publishing.

Style de citation Chicago (17e éd.)

ebrary, Inc, Robert A. Hunt, et Catherine P. Killen. Best Practice Quality Function Deployment (QFD): Cases. Bradford, England: Emerald Group Publishing, 2004.

Style de citation MLA (9e éd.)

ebrary, Inc, et al. Best Practice Quality Function Deployment (QFD): Cases. Emerald Group Publishing, 2004.