ebrary, Inc, & Jarrar, Y. (2004). Performance measurement in the 21st century: From performance measurement to performance management. Emerald Group Publishing.
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Citação norma Chicago
ebrary, Inc, and Yasar Jarrar. Performance Measurement in the 21st Century: From Performance Measurement to Performance Management. Bradford, England: Emerald Group Publishing, 2004.
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Citação norma MLA
ebrary, Inc, and Yasar Jarrar. Performance Measurement in the 21st Century: From Performance Measurement to Performance Management. Emerald Group Publishing, 2004.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.