Positively outrageous service how to delight and astound your customers and win them for life /
Furkejuvvon:
| Váldodahkki: | |
|---|---|
| Searvvušdahkki: | |
| Materiálatiipa: | Elektrovnnalaš E-girji |
| Giella: | eaŋgalasgiella |
| Almmustuhtton: |
Chicago :
Dearborn Trade,
2004.
|
| Preanttus: | 2nd ed. |
| Fáttát: | |
| Liŋkkat: | An electronic book accessible through the World Wide Web; click to view |
| Fáddágilkorat: |
Lasit fáddágilkoriid
Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!
|
Sisdoallologahallan:
- In the beginning
- More POS stories
- Sam walton's killing me!
- Service is an affair of the heart
- Trends
- A positively outrageous solution
- The history of POS
- Inviting the customer to play
- Competence, confidence, comfort
- The first step to POS: microbranding
- The secret to standing out
- See it!
- Name it!
- Staff it!
- Market it like there's no tomorrow!
- POS marketing
- The manager's toolbox
- The manager's toolbox.