Positively outrageous service how to delight and astound your customers and win them for life /

में बचाया:
ग्रंथसूची विवरण
मुख्य लेखक: Gross, T. Scott
निगमित लेखक: ebrary, Inc
स्वरूप: इलेक्ट्रोनिक ई-पुस्तक
भाषा:अंग्रेज़ी
प्रकाशित: Chicago : Dearborn Trade, 2004.
संस्करण:2nd ed.
विषय:
ऑनलाइन पहुंच:An electronic book accessible through the World Wide Web; click to view
टैग: टैग जोड़ें
कोई टैग नहीं, इस रिकॉर्ड को टैग करने वाले पहले व्यक्ति बनें!
विषय - सूची:
  • In the beginning
  • More POS stories
  • Sam walton's killing me!
  • Service is an affair of the heart
  • Trends
  • A positively outrageous solution
  • The history of POS
  • Inviting the customer to play
  • Competence, confidence, comfort
  • The first step to POS: microbranding
  • The secret to standing out
  • See it!
  • Name it!
  • Staff it!
  • Market it like there's no tomorrow!
  • POS marketing
  • The manager's toolbox
  • The manager's toolbox.