Positively outrageous service how to delight and astound your customers and win them for life /
Wedi'i Gadw mewn:
| Prif Awdur: | |
|---|---|
| Awdur Corfforaethol: | |
| Fformat: | Electronig eLyfr |
| Iaith: | Saesneg |
| Cyhoeddwyd: |
Chicago :
Dearborn Trade,
2004.
|
| Rhifyn: | 2nd ed. |
| Pynciau: | |
| Mynediad Ar-lein: | An electronic book accessible through the World Wide Web; click to view |
| Tagiau: |
Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
|
Tabl Cynhwysion:
- In the beginning
- More POS stories
- Sam walton's killing me!
- Service is an affair of the heart
- Trends
- A positively outrageous solution
- The history of POS
- Inviting the customer to play
- Competence, confidence, comfort
- The first step to POS: microbranding
- The secret to standing out
- See it!
- Name it!
- Staff it!
- Market it like there's no tomorrow!
- POS marketing
- The manager's toolbox
- The manager's toolbox.