APA(7版)引用形式
Scott, D. (2000). Customer satisfaction: Practical tools for building important relationships (3rd ed.). Crisp Publications.
Chicagoスタイル(17版)引用形式
Scott, Dru. Customer Satisfaction: Practical Tools for Building Important Relationships. 3rd ed. Menlo Park, Calif.: Crisp Publications, 2000.
MLA(9版)引用形式
Scott, Dru. Customer Satisfaction: Practical Tools for Building Important Relationships. 3rd ed. Crisp Publications, 2000.
警告: この引用は必ずしも正確ではありません.