Managing quality customer service a practical guide for establishing a service operation /
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Main Author: | Martin, William B. |
---|---|
Corporate Author: | ebrary, Inc |
Format: | Electronic eBook |
Language: | English |
Published: |
Los Altos, Calif. :
Crisp,
c1989.
|
Series: | Fifty-Minute series.
|
Subjects: | |
Online Access: | An electronic book accessible through the World Wide Web; click to view |
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