APA ציטוט
Martin, W. B. (1989). Managing quality customer service: A practical guide for establishing a service operation. Crisp.
Chicago Style (17th ed.) Citation
Martin, William B. Managing Quality Customer Service: A Practical Guide for Establishing a Service Operation. Los Altos, Calif.: Crisp, 1989.
ציטוט MLA
Martin, William B. Managing Quality Customer Service: A Practical Guide for Establishing a Service Operation. Crisp, 1989.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.