ebrary, Inc, Nah, F. F., Rosemann, M., & Watson, E. (2004). E-business process management. Emerald Group Pub..
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Citação norma Chicago
ebrary, Inc, Fiona Fui-Hoon Nah, Michael Rosemann, and Ed Watson. E-business Process Management. [Bradford, England]: Emerald Group Pub., 2004.
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Citação norma MLA
ebrary, Inc, et al. E-business Process Management. Emerald Group Pub., 2004.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.