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New service paradigms AMA SERVSIG Conference 2003 /

Whakaatu ērā atu putanga (1)

I tiakina i:

Ngā taipitopito rārangi puna kōrero
Kaituhi rangatōpū:	ebrary, Inc
Ētahi atu kaituhi:	Kandampully, Jay, Fisk, Raymond P.
Hōputu:	Tāhiko īPukapuka
Reo:	Ingarihi
I whakaputaina:	[Bradford, England] : Emerald Group Pub., 2004.
Rangatū:	Managing service quality ; v. 14, no. 2/3, 2004.
Ngā marau:	Customer services. Customer relations. Electronic books.
Urunga tuihono:	An electronic book accessible through the World Wide Web; click to view
Ngā Tūtohu:	Tāpirihia he Tūtohu Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!

Ngā tūemi rite

New service paradigms AMA SERVSIG Conference 2003 /
I whakaputaina: (2004)

Service recovery and service continuity
I whakaputaina: (2005)

Service recovery and service continuity
I whakaputaina: (2005)

Beyond customer service, revised
mā: Gerson, Richard F.
I whakaputaina: (1998)

Beyond customer service, revised
mā: Gerson, Richard F.
I whakaputaina: (1998)

Service design for business : a practical guide to optimizing the customer experience /
mā: Reason, Ben, 1972-, me ētahi atu.
I whakaputaina: (2016)

Service design for business : a practical guide to optimizing the customer experience /
mā: Reason, Ben, 1972-, me ētahi atu.
I whakaputaina: (2016)

Positively outrageous service how to delight and astound your customers and win them for life /
mā: Gross, T. Scott
I whakaputaina: (2004)

Positively outrageous service how to delight and astound your customers and win them for life /
mā: Gross, T. Scott
I whakaputaina: (2004)

Why service stinks ... and exactly what to do about it
mā: Gross, T. Scott
I whakaputaina: (2003)

Why service stinks ... and exactly what to do about it
mā: Gross, T. Scott
I whakaputaina: (2003)

Client service excellence : the 10 commandments /
mā: O'Sullivan, Larry
I whakaputaina: (2010)

Client service excellence : the 10 commandments /
mā: O'Sullivan, Larry
I whakaputaina: (2010)

Managing quality customer service a practical guide for establishing a service operation /
mā: Martin, William B.
I whakaputaina: (1989)

Managing quality customer service a practical guide for establishing a service operation /
mā: Martin, William B.
I whakaputaina: (1989)

Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
mā: Goodman, John A.
I whakaputaina: (2009)

Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
mā: Goodman, John A.
I whakaputaina: (2009)

Customer service training 101 quick and easy techniques that get great results /
mā: Evenson, Renee, 1951-
I whakaputaina: (2005)

Customer service training 101 quick and easy techniques that get great results /
mā: Evenson, Renee, 1951-
I whakaputaina: (2005)

Surprise! : The secret to customer loyalty in the service sector /
mā: Magnini, Vincent P.
I whakaputaina: (2015)

Surprise! : The secret to customer loyalty in the service sector /
mā: Magnini, Vincent P.
I whakaputaina: (2015)

America's service meltdown restoring service excellence in the age of the customer /
mā: Pupo, Raul
I whakaputaina: (2010)

America's service meltdown restoring service excellence in the age of the customer /
mā: Pupo, Raul
I whakaputaina: (2010)

When customers talk --turn what they tell you into sales /
mā: Gross, T. Scott
I whakaputaina: (2005)

The customer-driven company : moving from talk to action /
mā: Whiteley, Richard C.
I whakaputaina: (1991)

The customer-driven company : moving from talk to action /
mā: Whiteley, Richard C.
I whakaputaina: (1991)

When customers talk --turn what they tell you into sales /
mā: Gross, T. Scott
I whakaputaina: (2005)

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
mā: Lowenstein, Michael W., 1942-
I whakaputaina: (2011)

Customer winback how to recapture lost customers and keep them loyal /
mā: Griffin, Jill
I whakaputaina: (2001)

Customer winback how to recapture lost customers and keep them loyal /
mā: Griffin, Jill
I whakaputaina: (2001)

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
mā: Lowenstein, Michael W., 1942-
I whakaputaina: (2011)

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
mā: Blunt, Carolyn
I whakaputaina: (2013)

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
mā: Blunt, Carolyn
I whakaputaina: (2013)

What to say to a porcupine 20 humorous tales that get to the heart of great customer service /
mā: Gallagher, Richard S.
I whakaputaina: (2008)

What to say to a porcupine 20 humorous tales that get to the heart of great customer service /
mā: Gallagher, Richard S.
I whakaputaina: (2008)

The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance /
mā: Mitchell, Dave, 1961-
I whakaputaina: (2014)

The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance /
mā: Mitchell, Dave, 1961-
I whakaputaina: (2014)

Influence of corporate reputation on Airtel Kenya customer satisfaction among university students the case of the technical university of Kenya
mā: Ramani, Ken
I whakaputaina: (2022)

Perception of a difference the power in buying, marketing and selling customer care /
mā: Zimmerman, Wesley
I whakaputaina: (2005)

Customer intimacy : pick your partners, shape your culture, win together /
mā: Wiersema, Fred
I whakaputaina: (1996)