New service paradigms AMA SERVSIG Conference 2003 /
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Corporate Author: | ebrary, Inc |
---|---|
Other Authors: | Kandampully, Jay, Fisk, Raymond P. |
Format: | Electronic eBook |
Language: | English |
Published: |
[Bradford, England] :
Emerald Group Pub.,
2004.
|
Series: | Managing service quality ;
v. 14, no. 2/3, 2004. |
Subjects: | |
Online Access: | An electronic book accessible through the World Wide Web; click to view |
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