APA (7e ed.) Bronvermelding
ebrary, Inc, Kandampully, J., & Fisk, R. P. (2004). New service paradigms: AMA SERVSIG Conference 2003. Emerald Group Pub..
Chicago (17e ed.) Bronvermelding
ebrary, Inc, Jay Kandampully, en Raymond P. Fisk. New Service Paradigms: AMA SERVSIG Conference 2003. [Bradford, England]: Emerald Group Pub., 2004.
MLA (9e ed.) Bronvermelding
ebrary, Inc, et al. New Service Paradigms: AMA SERVSIG Conference 2003. Emerald Group Pub., 2004.
Let op: Deze citaties zijn niet altijd 100% accuraat.