Dyfyniad APA
ebrary, Inc, Kandampully, J., & Fisk, R. P. (2004). New service paradigms: AMA SERVSIG Conference 2003. Emerald Group Pub..
Dyfyniad Arddull Chicago
ebrary, Inc, Jay Kandampully, and Raymond P. Fisk. New Service Paradigms: AMA SERVSIG Conference 2003. [Bradford, England]: Emerald Group Pub., 2004.
Dyfyniad MLA
ebrary, Inc, et al. New Service Paradigms: AMA SERVSIG Conference 2003. Emerald Group Pub., 2004.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.