APA(7版)引用形式
Gerson, R. F. (1993). Measuring customer satisfaction. Crisp Publications.
Chicagoスタイル(17版)引用形式
Gerson, Richard F. Measuring Customer Satisfaction. Menlo Park, Calif.: Crisp Publications, 1993.
MLA(9版)引用形式
Gerson, Richard F. Measuring Customer Satisfaction. Crisp Publications, 1993.
警告: この引用は必ずしも正確ではありません.