Richards, D. (2004). The art of winning commitment: 10 ways leaders can engage minds, hearts, and spirits. AMACOM.
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Citação norma Chicago
Richards, Dick. The Art of Winning Commitment: 10 Ways Leaders Can Engage Minds, Hearts, and Spirits. New York: AMACOM, 2004.
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Citação norma MLA
Richards, Dick. The Art of Winning Commitment: 10 Ways Leaders Can Engage Minds, Hearts, and Spirits. AMACOM, 2004.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.