Get This : Information technology in the service society [electronic resource] : a twenty-first century lever / Committee to Study the Impact of Information Technology on the Performance of Service Activities ; Computer Science and Telecommunications Board ; Commission on Physical Sciences, Mathematics, and Applications, National Research Council.

Title : Information technology in the service society [electronic resource] : a twenty-first century lever / Committee to Study the Impact of Information Technology on the Performance of Service Activities ; Computer Science and Telecommunications Board ; Commission on Physical Sciences, Mathematics, and Applications, National Research Council.

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