Cita APA (7th ed.)
ebrary, Inc, Chapman, R. L., & Dean, A. M. (2002). Innovation and quality improvement in service organizations. Emerald Group Publishing.
Cita Chicago (17th ed.)
ebrary, Inc, R. L. Chapman, i Alison M. Dean. Innovation and Quality Improvement in Service Organizations. Bradford, England: Emerald Group Publishing, 2002.
Cita MLA (9th ed.)
ebrary, Inc, et al. Innovation and Quality Improvement in Service Organizations. Emerald Group Publishing, 2002.
Atenció: Aquestes cites poden no estar 100% correctes.