APA (7th ed.) Citation
ebrary, Inc, Chapman, R. L., & Dean, A. M. (2002). Innovation and quality improvement in service organizations. Emerald Group Publishing.
Chicago Style (17th ed.) Citation
ebrary, Inc, R. L. Chapman, and Alison M. Dean. Innovation and Quality Improvement in Service Organizations. Bradford, England: Emerald Group Publishing, 2002.
MLA (9th ed.) Citation
ebrary, Inc, et al. Innovation and Quality Improvement in Service Organizations. Emerald Group Publishing, 2002.
Warning: These citations may not always be 100% accurate.