ebrary, Inc, Gray, B. J., & Hooley, G. J. (2002). Market orientation and service firm performance: A research agenda. Emerald Group Publishing.
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Citação norma Chicago
ebrary, Inc, Brendan J. Gray, and Graham J. Hooley. Market Orientation and Service Firm Performance: A Research Agenda. Bradford, England: Emerald Group Publishing, 2002.
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Citação norma MLA
ebrary, Inc, et al. Market Orientation and Service Firm Performance: A Research Agenda. Emerald Group Publishing, 2002.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.