APA-viite (7. p.)
ebrary, Inc, Gray, B. J., & Hooley, G. J. (2002). Market orientation and service firm performance: A research agenda. Emerald Group Publishing.
Chicago-viite (17. p.)
ebrary, Inc, Brendan J. Gray, ja Graham J. Hooley. Market Orientation and Service Firm Performance: A Research Agenda. Bradford, England: Emerald Group Publishing, 2002.
MLA-viite (9. p.)
ebrary, Inc, et al. Market Orientation and Service Firm Performance: A Research Agenda. Emerald Group Publishing, 2002.
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