ebrary, Inc, Abbott, J., & Stone, M. (2002). Business intelligence and e-marketing workshop, IBM Warwick 2001. Emerald Group Publishing.
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Citação norma Chicago
ebrary, Inc, Julie Abbott, and Merlin Stone. Business Intelligence and E-marketing Workshop, IBM Warwick 2001. Bradford, England: Emerald Group Publishing, 2002.
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Citação norma MLA
ebrary, Inc, et al. Business Intelligence and E-marketing Workshop, IBM Warwick 2001. Emerald Group Publishing, 2002.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.