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Dyfyniad Arddull Chicagoebrary, Inc, and Harvey Maylor. What Really Matters in Operations Management: The 8th International Conference of the European Operations Management Association, Bath, UK. Bradford, England: Emerald Group Publishing, 2002.
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Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.