Gross, J. M., & McInnis, K. R. (2003). Kanban made simple: Demystifying and applying Toyota's legendary manufacturing process. AMACOM.
Citação norma ChicagoGross, John M., and Kenneth R. McInnis. Kanban Made Simple: Demystifying and Applying Toyota's Legendary Manufacturing Process. New York: AMACOM, 2003.
Citação norma MLAGross, John M., and Kenneth R. McInnis. Kanban Made Simple: Demystifying and Applying Toyota's Legendary Manufacturing Process. AMACOM, 2003.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.