Cita APA (7th ed.)
Allen, C., Kania, D., & Yaeckel, B. (2001). One-to-one web marketing: Build a relationship marketing strategy one customer at a time (2nd ed.). John Wiley.
Cita Chicago (17th ed.)
Allen, Cliff, Deborah Kania, i Beth Yaeckel. One-to-one Web Marketing: Build a Relationship Marketing Strategy One Customer at a Time. 2nd ed. New York: John Wiley, 2001.
Cita MLA (9th ed.)
Allen, Cliff, et al. One-to-one Web Marketing: Build a Relationship Marketing Strategy One Customer at a Time. 2nd ed. John Wiley, 2001.
Atenció: Aquestes cites poden no estar 100% correctes.