APA (7th ed.) Citation
Zemke, R. (2003). Delivering knock your socks off service (3rd ed.). AMACOM ; McGraw-Hill.
Chicago Style (17th ed.) Citation
Zemke, Ron. Delivering Knock Your Socks off Service. 3rd ed. New York : London: AMACOM ; McGraw-Hill, 2003.
MLA (9th ed.) Citation
Zemke, Ron. Delivering Knock Your Socks off Service. 3rd ed. AMACOM ; McGraw-Hill, 2003.
Warning: These citations may not always be 100% accurate.