Cytowanie według stylu APA (wyd. 7)
Shuman, J. C., Twombly, J., & Rottenberg, D. (2002). Everyone is a customer: A proven method for measuring the value of every relationship in the era of collaborative business. Dearborn Trade Publishing.
Cytowanie według stylu Chicago (wyd. 17)
Shuman, Jeffrey C., Janice Twombly, i David Rottenberg. Everyone Is a Customer: A Proven Method for Measuring the Value of Every Relationship in the Era of Collaborative Business. [Chicago, IL]: Dearborn Trade Publishing, 2002.
Cytowanie według stylu MLA (wyd. 9)
Shuman, Jeffrey C., et al. Everyone Is a Customer: A Proven Method for Measuring the Value of Every Relationship in the Era of Collaborative Business. Dearborn Trade Publishing, 2002.
Uwaga: Te cytaty mogą odróżniać się od wytycznej twojego fakultetu..