Ellis, R. (2002). Communication skills: Stepladders to success for the professional. Intellect.
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Citação norma Chicago
Ellis, Richard. Communication Skills: Stepladders to Success for the Professional. Oxford: Intellect, 2002.
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Citação norma MLA
Ellis, Richard. Communication Skills: Stepladders to Success for the Professional. Intellect, 2002.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.