Cita APA (7a ed.)
Timm, P. R. (2002). 50 powerful ideas you can use to keep your customers (3rd ed.). Career Press.
Cita Chicago Style (17a ed.)
Timm, Paul R. 50 Powerful Ideas You Can Use to Keep Your Customers. 3rd ed. Franklin Lakes, NJ: Career Press, 2002.
Cita MLA (9a ed.)
Timm, Paul R. 50 Powerful Ideas You Can Use to Keep Your Customers. 3rd ed. Career Press, 2002.
Precaución: Estas citas no son 100% exactas.