APA citiranje
Timm, P. R. (2002). 50 powerful ideas you can use to keep your customers (3rd ed.). Career Press.
Chicago Style (17th ed.) Citation
Timm, Paul R. 50 Powerful Ideas You Can Use to Keep Your Customers. 3rd ed. Franklin Lakes, NJ: Career Press, 2002.
MLA citiranje
Timm, Paul R. 50 Powerful Ideas You Can Use to Keep Your Customers. 3rd ed. Career Press, 2002.
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