APA (7th ed.) Citation
Oetting, M. (2009). Ripple Effect: How Empowered Involvement Drives Word of Mouth. Gabler. https://doi.org/10.1007/978-3-8349-8372-5
Chicago Style (17th ed.) Citation
Oetting, Martin. Ripple Effect: How Empowered Involvement Drives Word of Mouth. Wiesbaden: Gabler, 2009. https://doi.org/10.1007/978-3-8349-8372-5.
MLA (9th ed.) Citation
Oetting, Martin. Ripple Effect: How Empowered Involvement Drives Word of Mouth. Gabler, 2009. https://doi.org/10.1007/978-3-8349-8372-5.
Warning: These citations may not always be 100% accurate.