Chiarini, A. (2012). From Total Quality Control to Lean Six Sigma: Evolution of the Most Important Management Systems for the Excellence. Springer Milan. https://doi.org/10.1007/978-88-470-2658-2
Čikaški stil citiranja (17. izdanje)Chiarini, Andrea. From Total Quality Control to Lean Six Sigma: Evolution of the Most Important Management Systems for the Excellence. Milano: Springer Milan, 2012. https://doi.org/10.1007/978-88-470-2658-2.
MLA način citiranja (9. izdanje)Chiarini, Andrea. From Total Quality Control to Lean Six Sigma: Evolution of the Most Important Management Systems for the Excellence. Springer Milan, 2012. https://doi.org/10.1007/978-88-470-2658-2.
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