Ebert, T. (2009). Trust as the Key to Loyalty in Business-to-Consumer Exchanges: Trust Building Measures in the Banking Industry. Gabler. https://doi.org/10.1007/978-3-8349-8307-7
Chicago-čujuhus (17. p.)Ebert, Tara. Trust as the Key to Loyalty in Business-to-Consumer Exchanges: Trust Building Measures in the Banking Industry. Wiesbaden: Gabler, 2009. https://doi.org/10.1007/978-3-8349-8307-7.
MLA-čujuhus (9. p.)Ebert, Tara. Trust as the Key to Loyalty in Business-to-Consumer Exchanges: Trust Building Measures in the Banking Industry. Gabler, 2009. https://doi.org/10.1007/978-3-8349-8307-7.
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