Cita APA (7a ed.)

Ebert, T. (2009). Trust as the Key to Loyalty in Business-to-Consumer Exchanges: Trust Building Measures in the Banking Industry. Gabler. https://doi.org/10.1007/978-3-8349-8307-7

Cita Chicago Style (17a ed.)

Ebert, Tara. Trust as the Key to Loyalty in Business-to-Consumer Exchanges: Trust Building Measures in the Banking Industry. Wiesbaden: Gabler, 2009. https://doi.org/10.1007/978-3-8349-8307-7.

Cita MLA (9a ed.)

Ebert, Tara. Trust as the Key to Loyalty in Business-to-Consumer Exchanges: Trust Building Measures in the Banking Industry. Gabler, 2009. https://doi.org/10.1007/978-3-8349-8307-7.