APA (7th ed.) Zitazioa
Huber, M., & OGorman, S. (2008). From Customer Retention to a Holistic Stakeholder Management System: Living a Vision. Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-540-77430-3
Chicago Style (17th ed.) Zitazioa
Huber, Margit, eta Susanne OGorman. From Customer Retention to a Holistic Stakeholder Management System: Living a Vision. Berlin, Heidelberg: Springer Berlin Heidelberg, 2008. https://doi.org/10.1007/978-3-540-77430-3.
MLA (9th ed.) Zitazioa
Huber, Margit, eta Susanne OGorman. From Customer Retention to a Holistic Stakeholder Management System: Living a Vision. Springer Berlin Heidelberg, 2008. https://doi.org/10.1007/978-3-540-77430-3.
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