APA (7th ed.) Zitazioa

Dorne, R., Voudouris, C., Lesaint, D., & Owusu, G. (2008). Service Chain Management: Technology Innovation for the Service Business. Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-540-75504-3

Chicago Style (17th ed.) Zitazioa

Dorne, Raphael, Christos Voudouris, David Lesaint, eta Gilbert Owusu. Service Chain Management: Technology Innovation for the Service Business. Berlin, Heidelberg: Springer Berlin Heidelberg, 2008. https://doi.org/10.1007/978-3-540-75504-3.

MLA (9th ed.) Zitazioa

Dorne, Raphael, et al. Service Chain Management: Technology Innovation for the Service Business. Springer Berlin Heidelberg, 2008. https://doi.org/10.1007/978-3-540-75504-3.