Cita APA (7th ed.)
Dorne, R., Voudouris, C., Lesaint, D., & Owusu, G. (2008). Service Chain Management: Technology Innovation for the Service Business. Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-540-75504-3
Cita Chicago (17th ed.)
Dorne, Raphael, Christos Voudouris, David Lesaint, i Gilbert Owusu. Service Chain Management: Technology Innovation for the Service Business. Berlin, Heidelberg: Springer Berlin Heidelberg, 2008. https://doi.org/10.1007/978-3-540-75504-3.
Cita MLA (9th ed.)
Dorne, Raphael, et al. Service Chain Management: Technology Innovation for the Service Business. Springer Berlin Heidelberg, 2008. https://doi.org/10.1007/978-3-540-75504-3.
Atenció: Aquestes cites poden no estar 100% correctes.