Citação norma APA
Scheer, A., Kruppke, H., Jost, W., & Kindermann, H. (2006). AGILITY by ARIS Business Process Management: Yearbook Business Process Excellence 2006/2007. Springer Berlin Heidelberg. https://doi.org/10.1007/3-540-33528-5
Citação norma Chicago
Scheer, August-Wilhelm, Helmut Kruppke, Wolfram Jost, and Herbert Kindermann. AGILITY by ARIS Business Process Management: Yearbook Business Process Excellence 2006/2007. Berlin, Heidelberg: Springer Berlin Heidelberg, 2006. https://doi.org/10.1007/3-540-33528-5.
Citação norma MLA
Scheer, August-Wilhelm, et al. AGILITY by ARIS Business Process Management: Yearbook Business Process Excellence 2006/2007. Springer Berlin Heidelberg, 2006. https://doi.org/10.1007/3-540-33528-5.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.