Service Design and Delivery

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Bibliographic Details
Main Author:	Macintyre, Mairi
Corporate Author:	SpringerLink (Online service)
Other Authors:	Parry, Glenn, Angelis, Jannis
Format:	Electronic eBook
Language:	English
Published:	Boston, MA : Springer US, 2011.
Series:	Service Science: Research and Innovations in the Service Economy,
Subjects:	Computer science. Information Systems. Industrial management. Management information systems. Computer Science. Management of Computing and Information Systems. Management/Business for Professionals. Operations Research/Decision Theory. Business Information Systems.
Online Access:	http://dx.doi.org/10.1007/978-1-4419-8321-3
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